3utools Iphone 7 Plus Support

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3utools Iphone 7 Plus Support

Get your device ready

  1. Make sure your Mac or PC is updated. If you're using iTunes, make sure you have the latest version. If you can't access a computer and your device still works, you can erase and restore your device without a computer.
  2. If you want to save the information on your iPhone, iPad, or iPod, make a backup.
  3. Go to Settings > [your name] > iCloud, tap Find My iPhone, then turn it off. For an unresponsive device or one that won't turn on, learn what to do. If you forgot your passcode, get help.

Restore your device to factory settings

  1. On a Mac with macOS Catalina 10.15, open Finder. On a Mac with macOS Mojave 10.14 or earlier, or on a PC, open iTunes.
  2. Connect your device to your computer.
  3. If a message asks for your device passcode or to Trust This Computer, follow the onscreen steps. If you forgot your passcode, get help.
  4. Select your device when it appears on your computer. For an unresponsive device or one that won't turn on, learn what to do. Or get help if your device doesn't appear on your computer.
  5. Click Restore [device]. If you're signed into Find My, you need to sign out before you can click Restore.
  6. Click Restore again to confirm. Your computer erases your device and installs the latest iOS, iPadOS, or iPod software.
  7. After your device restores to factory settings, it restarts. Now you can set it up as new.
Plus

Get help

  • If you see an error message, learn what to do.
  • Learn how to restore your device from a backup.

3utools Iphone 7 Plus Support Download

If you need more help, contact Apple Support.

3utools iphone 7 plus support phone number

If you enter the wrong passcode too many times, you’ll see a message that your device is disabled. If you can’t remember your passcode, you'll need to erase your device, which deletes all of your data and settings, including the passcode. Unless you made a backup before you forgot your passcode, there isn't a way to save the data on your device. Follow the steps below to remove your passcode. Or watch the Apple Support video to learn what to do.

3utools Iphone 7 Plus Support Phone Number

Remove your passcode

If you backed up your device, you can restore your data and settings after restoring your device. If you never backed up your device before you forgot your passcode, you won't be able to save the data on your device.

  1. You need a computer to follow these steps. If you don't have a computer, borrow one from a friend, or go to an Apple Retail Store or Apple Authorized Service Provider.
  2. Make sure that your device isn't connected to your computer, then choose your device below and follow the steps:

    • iPhone X or later, and iPhone 8 and iPhone 8 Plus: Press and hold the Side button and one of the volume buttons until the power off slider appears. Drag the slider to turn off your device. Connect your device to your computer while holding the Side button. Keep holding the Side button until you see the recovery mode screen.
    • iPad with Face ID: Press and hold the Top button and either volume button until the power off slider appears. Drag the slider to turn off your device. Connect your device to your computer while holding the Top button. Keep holding the Top button until you see the recovery mode screen.
    • iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold the Side (or Top) button until the power off slider appears. Drag the slider to turn off your device. Connect your device to your computer while holding the Volume down button. Keep holding the Volume down button until you see the recovery mode screen.
    • iPhone 6s or earlier, iPod touch (6th generation or earlier), or iPad with Home button: Press and hold the Side (or Top) button until the power off slider appears. Drag the slider to turn off your device. Connect your device to your computer while holding the Home button. Keep holding the Home button until you see the recovery mode screen.
  3. Locate your device on your computer. When you see the option to Restore or Update, choose Restore. Finder or iTunes will download software for your device. If it takes more than 15 minutes, your device will exit recovery mode and you'll need to repeat steps 2-4.
  4. Wait for the process to finish. Then you can set up and use your device.

Get more help

If you can't update or restore your device using recovery mode, or you can't use recovery mode because of broken or stuck buttons, contact Apple Support. Then follow the steps to set up service for your iPhone, iPad, or iPod touch.